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Right choice for New Car Service

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Merry Christmas from Forro's Auto-Tech
Forro's Auto-Tech wish our customers a safe and happy holiday season. To get your car in prime condition and avoid being stuck during the holiday season, ensure you book in your car service well in advance!  

 

Were you aware of the fact that it is your right to choose where your vehicle is serviced, maintained and repaired, at competitive prices

Looking forward to the potential bargains available in the end of year car sales or want to have your new car serviced for the holidays? Here is some sound advice from Forro`s Auto-Tech in Dubbo.
  

Buying a new car is one of the most considerable investments you'll make, so it shows common sense to do whatever you can to care for it. Caring for your new car goes beyond detailing the interior and keeping it sparkling with a loving weekly wash, however.
  

There are a few other things to consider, such as who is the best choice to service your car.

You will want to ensure it is regularly serviced by a qualified professional, to the manufacturers requirements, using high quality parts from a reputable supplier and fluids which meet the manufacturers specifications. This is not just to look after your new car, but because if these four requirements are met you will also preserve the manufacturers warranty.
   

Were you aware of the fact that it is your right to choose the workshop to service your new car without voiding either the manufacturers warranty or your rights under the Consumer Guarantee

Don’t let anyone convince you that you must take the vehicle back to the dealer where you originally got it for service or repairs. Provided the work is overseen to the manfufacturers specifications by a suitably skilled person and uses tolerable quality parts and fluids, the warranty stands. You have the right to choose who services your car.

With Repco Authorised Service you can tick all the boxes. Every Forro`s Auto-Tech mechanic is fully qualified and Auto-Tech trained, giving them access to Australia's leading provider of automotive technical information and training. This means Forro`s Auto-Tech mechanics are kept fully up to date with the latest in automotive service techniques and are able to service your new car without voiding the warranty.

Repco branded parts & products are manufactured to stringent Repco quality standards, and are covered by the Repco exclusive Repco Nationwide Warranty, giving you added protection. Forro`s Auto-Tech will also only ever use fluids and lubricants that meet the specifications of the original maker of the car.
  

If you already own a new car or are thinking of purchasing one, make sure you clearly understand where your statutory rights begin and end

Make sure you are aware of the distinction between express, statutory and manufacturer warranties to ensure you make the right decisions when it comes to servicing your new car. You are automatically covered by a statutory warranty, also known as a Consumer Guarantee, under Australian Consumer Law (ACL) and this statutory protection can never be invalidated by manufacturer or express warranties (which are offered by the car maker and car dealer respectively).

A lack of disclosure requirements on car dealers at the point of sale regarding these contracts can easily lead the consumer into making a choice to be bound by a long term contract without access to all of the details needed to make a properly informed decision. 

So watch out for new car dealers who try to bundle “express” or “extended” warranties, often for free, when purchasing your new vehicle.. Normally these ‘special’ warranties may include quite specialised restrictions or provisions, often in a language that is difficult to follow. Many times these warranties provide barely any additional benefits not already granted by the consumer’s basic statutory rights and can tie the unwary buyer into a long term agreement with a particular car dealership.

Such warranties are very unlikely to emphasise the potential negative aspects involved with taking a new car back to the dealer for service or repair. This includes how far you will need to go to get your car serviced or larger waiting times due to fewer available service locations or mechanics.

 

Check out our frequently asked questions below for more information on New Car Service and warranties. If you need to know more, the AAAA website and ACCC website have some great information too.
  



  

 

Trading Hours: Open Monday to Friday 8:00AM to 5:00PM and Saturdays from 9:00AM to 12:00PM 

Specialist Car Services